Why the idea of ‘good work’ in a gig economy remains a distant ideal

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Tonia Novitz, University of Bristol; Alan L Bogg, University of Bristol; Katie Bales, University of Bristol; Michael Ford, University of Bristol, and Roseanne Russell, University of Bristol

Don Lane’s employment contract for his work as a courier described him as an “independent contractor”. This meant he was neither an “employee” nor a “worker”, so not entitled to legal rights such as protection against dismissal, paid holidays, or statutory sick pay.

The 53-year-old also suffered from diabetes, and had previously been fined £150 by the delivery firm he worked for for missing work to attend a hospital appointment. He died in January 2018 after working through the Christmas season despite his illness. Continue reading